I built my current PC back in October 2005. When I was deciding on the parts I decided to get a BFG graphics card because of their lifetime warranty. My friend bought a BFG card a few years ago and is currently on his third card from them after having the first 2 replaced and each time has been an upgrade for him. I purchased the BFG GeForce 7800GT OC 256MB card. This has been a great card and plays anything at full resolution my my Dell 24″ screen.
For Christmas I got the new game Company of Heroes, which I played a few times before noticing that my graphics card fan was getting extremely loud. So I downloaded RivaTuner to see how hot my card was getting. I had it log the temperature and the graphics card was getting up to 110C, which is extremely hot. When it’s not under load it’s around 64C.
After a couple days Company of Heroes stopped loading. It was getting me an error saying it cannot find a rendering device. I fired up dxdiag and my graphics card had “n/a” listed for Total Memory. I tried reinstalling the nvidia drivers and directx9, which neither had an effect.
So, I then decided to call BFG, who has 24/7 support and all are in the U.S. I called around 5:30PM and was on hold for a little over 15 minutes, when I got a hold of a live person and told him my card model and that it was getting 110C under load, with the fan getting very load. He asked a few questions of things to try, but pretty much came to the conclusion that the card was dead. He issued an RMA and I shipped the card off on 1-4-07. They said it’s usually a 2 week turnaround time. Hopefully it won’t be quite that long, esp. since they are actually located in the same state as me.
I must say I will recommend BFG from now on. It is so nice being able to actually talk to someone in the U.S. and he really knew what he was talking about.
BFG has awesome support and customer service. If you get a GeForce, they are the company to go with.